| Both Jay and Sasha Galbraith have published numerous reference papers on organizational design and strategy. | |
| Note: All our Research Papers are in PDF format and require Adobe Reader in order to view them. If you do not have Adobe Reader you can install it for free from www.adobe.com, or Click Here » to go straight to the Adobe Reader download page. |
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Organizing to Deliver Solutions This article sets forth the notion of customer-centric business units that are used to deliver packages of systems or solutions to customers. It describes how to create and integrate a customer-centric unit into the existing organization. Nokia and IBM are provided as examples. |
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Beyond the Business Unit This article describes how large multi-national companies such as IBM and British Petroleum have organized to realize the benefits of size and breadth as well as entrepreneurial spirit and responsiveness. |
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Building Organizations Around the Global Customer Global customers - those who want a consistently high level of service from suppliers in all countries where they do business - are increasingly more demanding. This article describes how global companies can build new capabilities to service the customer dimension, in addition to business units, countries and functions. |
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Integrated Speed and Flexibility: Delivering Customer Solutions This article describes how Sun, Nokia and IBM have created organizations that are simultaneously fast, flexible and integrated. |
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Designing a Reconfigurable Organization "Change Management" takes enormous time and effort. This article describes how companies can design their organizations to be rapidly changeable to meet environmental and competitive challenges. |
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When Two (or More) Heads are Better than One: The Promise and Pitfalls of Shared Leadership This paper explores the alternate model of dual leaders, and features examples from Intel, General Electric and other companies. |
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Designing the Innovating Organization Innovating organizations - those that are designed to do something for the first time - call for unique structures, information and decision processes, and reward and people-selection systems. This article discusses how such organizations can be created. |
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International Transfer of Managers: Some Important Policy Considerations This article discusses the impact of the international transfer of managers on an organization's structure and other organizational processes. |
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Matrix Organization Designs: How To Combine Functional And Project Forms A classic article that still applies today. It describes matrix organizations, and how to move from a functional to a matrix form. It also describes alternatives to a pure matrix form, as well as factors involved in determining those choices. |
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How Networks Undergird the Lateral Capability of an Organization - Where the Work Gets Done Networks are what act as the glue in organization structures. This article describes network-building practices such as co-location, communities of practice, annual meetings/retreats, training programs, rotational assignments and technology and e-coordination. |
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A Culture of Balance: How BAA Created a Woman-Friendly Environment BAA, the world's largest commercial airport operator, has a very high number of women in senior management positions. This article describes how the company created its unique culture of balance. |
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Organization Design: An Information Processing View One of the earliest articles to outline an information processing view of organization design that is still very relevant today. It discusses how task uncertainty influences organization forms and processes. Jay Galbraith outlines several design strategies to cope with more complex organizational demands including the creation of self-contained tasks, investment in vertical information systems and creation of lateral networks. |
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Academy of Management 2005 presentation Organizing for the Future: Designing the 21st Century Organization and Beyond (keynote presentation to the annual Academy of Management Meeting in Honolulu, Hawaii on August 8, (2005) |